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tk638 is committed to being clear about what data we collect when you open an account, how we use it, and what choices you have. This policy applies to your use of our platform from Bangladesh and other eligible regions, subject to your local law.
When you open an account with us, we collect the information you provide during registration — your name, contact details, and the payment method you choose to use. For transactions made through Rocket, Upay, or Bank Transfer, we record the transaction reference and amount to maintain your account wallet history accurately. We do not store your full payment credentials; those are handled by the respective payment service. We also collect device and session data — such as browser type and login timestamps — to keep your account secure and to help you pick up where you left off across sessions. This data is used only for account management, fraud prevention, and improving the service you experience on our platform. We do not sell your personal data to third parties. Retention periods depend on regulatory requirements applicable to eligible regions. If you close your account, we retain only what is required by applicable law and then delete the rest. Access and eligibility to our platform depends on your local law and the eligible regions we serve.
Transaction references from Rocket payments are logged in your account wallet history for reconciliation. Full wallet credentials are never stored on our side.
Upay transfer records are kept to match deposits and withdrawals to your account. You can review these entries in your account transaction section.
Bank Transfer details are recorded at the transaction level only. We use this to verify credits to your account and to support any queries you raise with us.
This policy covers the data we handle directly through the tk638 platform. It does not extend to third-party services you reach through links on our site, or to payment processors who operate under their own privacy terms. Understanding the boundary helps you know who to contact when a question arises.
Covers all data collected when you register, log in, or update your account details on tk638. This includes login history and device identifiers tied to your session.
Covers payment references recorded for Rocket, Upay, and Bank Transfer activity in your account wallet. Does not cover data held by the payment provider on their own systems.
Covers browsing and interaction data we collect while you navigate the platform — game sessions, page visits, and feature usage — used only for service improvement.
Falls outside this policy. External payment processors, game studios, and linked sites each operate under their own privacy terms. We encourage you to review those separately.
You have practical options when it comes to the data we hold about you. You can ask us to show you what personal information is linked to your account — we will provide a summary through our support channel. If any detail is wrong, such as a contact number or email address, you can correct it directly in your account settings or by contacting support. If you want to raise a question about how your data is being used, our support team is the right starting point. For a formal request — such as asking us to delete your data after account closure — submit it in writing through the contact route listed in the support section below. We aim to respond to data requests within a reasonable period, though exact timelines depend on the nature of the request and applicable regional requirements. Your eligibility to exercise these rights may also depend on local law in your region.
Contact support to request a summary of the personal data linked to your account. We will confirm what we hold and how it is used.
Update your name, contact details, or linked payment method directly in account settings. For changes you cannot make yourself, support can assist.
If something about our data handling is unclear, reach out through the support routes below. We will respond with a clear explanation.
After closing your account, you may request deletion of non-mandatory records. Submit the request in writing; we retain only what applicable law requires.
For any privacy-related question — whether you want to review your data, correct a detail, or submit a formal request — use the contact routes published on our platform. We do not handle data requests through social channels.
Open the chat widget from any page on tk638 to reach our support team directly. Use this for quick questions about your account data or transaction records.
Send a written request to our support email address listed in the Contact section of the platform. Use this route for formal data access or deletion requests.
The Help Centre on tk638 covers common privacy questions, account data topics, and step-by-step guidance for updating your details or submitting a request.
We apply standard security measures to protect the data stored in your account. Sessions are encrypted in transit, and access to account records is restricted to authorised processes only. We review our data handling practices when the platform or applicable requirements change.
We use cookies to keep your session active and to remember your preferences between visits. You can manage cookie settings through your browser. Disabling cookies may affect how some parts of the platform work.
Your account is protected by the login credentials you set. We recommend using a strong, unique password. If you suspect unauthorised access, contact support immediately through live chat or email.
We keep your data for as long as your account is active and for the period required by applicable law after closure. Non-mandatory records are deleted once the retention period ends.
When this policy changes, we will post the updated version on this page. Continued use of the platform after a change is posted means you have seen the updated terms. Contact support if you have questions about any change.
These questions cover what we hear most from account holders about data, access, and their rights under this policy.
We collect the details you enter during registration — name, contact information, and your chosen payment method. We also log session and device data to keep your account secure. We do not collect more than what is needed to run your account.
We do not sell your personal data. We share transaction references with payment processors like Rocket, Upay, and Bank Transfer only to the extent needed to process your transactions. Each processor handles that data under their own privacy terms.
Contact our support team through live chat or email and ask for a data summary. We will confirm what personal information we hold against your account and explain how it is being used.
Yes. Most details — like your contact number or email — can be updated directly in your account settings. For changes you cannot make yourself, reach out to support and we will assist you through the process.
After closure, we retain only the records required by applicable law or regulation. Once the mandatory retention period ends, non-required data is deleted. You can submit a formal deletion request in writing through our email support route.
This policy applies to your use of the tk638 platform from Bangladesh and other eligible regions. Access and the rights available to you depend on your local law. If you have a specific question about eligibility, contact our support team for clarification.